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Latest Phishing News 26/04/2024

Latest Phishing News 26/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 H...

Int-Sec by Moderator
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Latest Phishing News 25/04/2024

Latest Phishing News 25/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 111 Views
  • 0 replies
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Latest Phishing News 24/04/2024

Latest Phishing News 24/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 H...

Int-Sec by Moderator
  • 154 Views
  • 0 replies
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Spam call?

Hiya, I had a call on my mobile from 0800 052 5306, claiming to be from Virgin Media. As well my mobile number, they knew my name, they then hung up. I did a search on the web for this number and some sites suggest its a scam. The question to Virgin ...

br2 by Tuning in
  • 3314 Views
  • 5 replies
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memorable word on keypad

Hi,I just called the support hotline and it asked me to enter the memorable word's character by the phone keypad.Does it mean 2 = ABC, 8 = TUV etc?? I tried several times but could not match it at all. 

jchclive by Just joined
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Resolved! Child safe not working

Child safe is switched on but has stopped blocking adult sites (it used to). I’ve seen previous posts suggesting going to the 1.1.1.1 site and checking AS Name value says Virgin Media and it does. Please help, I’ve got young, curious kids spending mo...

forret86 by On our wavelength
  • 5169 Views
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Re: 08000525306 spam or real

Following a review of new customer deals on the Virgin website, I was also contacted by this number 0800 052 5306 to discuss my Virgin options. They requested my name and address etc., and then requested I set up a password and provide bank details o...

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James191 by Joining in
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  • 1 replies
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Latest Phishing News 25/04/2024

Latest Phishing News 25/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 111 Views
  • 0 replies
  • 0 kudos

Unknown transaction

Hi I have recently noticed a direct debit transaction from my bank to a payee called "VIRGINPHONEINS." I was wondering what this transaction is as I have moved over to O2 as of late last year.Kind RegardsDaniel

DMiles by Joining in
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Cannot make a complaint for broadband

After having problems with websafe for over year with no resolve I yet again rang customer service again today asking to make a complaint. They talked me through the problem and yet again had no idea how to fix it.Anyway turns out all my previous cal...

Child Safe Not Working

This feature is still not working. It is enabled in settings, i have rebooted and rest my router, left for 1 hour etcStill the same, type PORN into any search engine and there it is!!!!!!!!!!!!!!!Keep getting passed from pillar to post with this. It ...

swooks1 by Joining in
  • 348 Views
  • 7 replies
  • 1 kudos

Websafe settings

My virgin media Web pages do not appear to have anywhere to check or change the websafe (childsafe?) settings.The help page links just take you back to the my virgin media home page.  I really don't want to have to go through the painful process of m...

alfalpha by Joining in
  • 150 Views
  • 3 replies
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