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Latest Phishing News 04/12/2024

Latest Phishing News 04/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 303 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 03/12/2024

Latest Phishing News 03/12/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 You...

Int-Sec by Moderator
  • 352 Views
  • 0 replies
  • 0 kudos

Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

ModTeam by Moderator
  • 2127 Views
  • 0 replies
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Latest Phishing News 26/07/2024

Latest Phishing News 26/07/2024  We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1: V...

Int-Sec by Moderator
  • 375 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 25/07/2024

Latest Phishing News 25/07/2024  We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1:Su...

Int-Sec by Moderator
  • 399 Views
  • 0 replies
  • 0 kudos

Verify a field sales rep

Hi,Ive had a sales rep speaking to me on the phone and in person at my house and just want to verify he’s a legitimate virgin media representative?thanks

Memorable word to speak to customer services

I have been a customer of Virgin Media for over 20 years and am trying to contact customer services by phone, which has always been possible. Now, I need to speak to someone and they’re asking for a memorable word that I have never been asked for bef...

Cyril3 by Joining in
  • 443 Views
  • 2 replies
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Latest Phishing News 24/07/2024

Latest Phishing News 24/07/2024  We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ME...

Int-Sec by Moderator
  • 490 Views
  • 0 replies
  • 0 kudos

Scam Call

Phone call this am saying my wifi wasn't working properly. Turned on computer and pressed buttons they told me to. All sorts of errors and red letters all over. Wanted to take over my machine at which point told them they were scammers and switched o...

Latest Phishing News 23/07/2024

Latest Phishing News 23/07/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 495 Views
  • 0 replies
  • 0 kudos

Spam call

I got a call today from 020723083xx purporting to be Virgin Media.The told me they were getting error message from my P.C. and it was slowing down my internet.In order to check if they were genuine I asked him my IP address.His first three digits wer...

or-8 by Joining in
  • 269 Views
  • 0 replies
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Resolved! HUB RESET

Following a recent outage in my area with phone also down, I tried to reset my hub 3 as advised following a hub check online, this did not work, Is this because  it was in modem mode?I have done a pin reset and the hub  3 has updated now and  is swit...

ALF28 by Super solver
  • 2175 Views
  • 4 replies
  • 0 kudos