Latest Phishing News 08/01/2025 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Fro...
Latest Phishing News 07/01/2025 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 If ...
Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
I'm unable to load the webpage for my email provider mail fence whilst in my VM connection.I can get it to load if I use a VPN, ect.I want to know if you can connect on your VM connection so I can have a better idea if the website is blocked by VM or...
Latest Phishing News 06/09/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vi...
My old Virgin email account has been hacked. I was expecting it to be deleted 4 years ago. I’ve now received a ransom demand from that Virgin email address. I can’t log in to amend my password and I can no longer forward emails from it. Please Vi...
Hi,I don't have access to the email account I had back in 2020 so I'm unsure if I received the email confirming if I was affected by the data breach.Can someone on here advise as customer service largely don't know what I'm talking about.Thanks.
Latest Phishing News 05/09/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vi...
Latest Phishing News 04/09/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 In...
Latest Phishing News 03/09/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 In...
Latest Phishing News 02/09/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 De...
Hi there - like a few other people are reporting my Websafe "Parental Controls" don't appear to be working. They are switched on in the My Virgin Media Online Security page, but websites are not being blocked that should be. I have checked my DNS is...
I have received many emails over time re my account and contract from the email address email@em.virginmedia.co.uk. Can you tell me if this is a legitimate virgin company email address or is it a phishing or scam email address ?
