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Latest Phishing News 28/05/2024

Latest Phishing News 28/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 VIR...

Int-Sec by Moderator
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Latest Phishing News 24/05/2024

Latest Phishing News 24/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 02 ...

Int-Sec by Moderator
  • 165 Views
  • 0 replies
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Latest Phishing News 23/05/2024

Latest Phishing News 23/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
  • 197 Views
  • 0 replies
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Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

ModTeam by Moderator
  • 281 Views
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Web sites blocked by court order

Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company.   Movie2k-Movie4k download4allEZT...

Pete_DM by Moderator
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Child Safe

Hello. I’ve just realised the child safe settings that I previously had set are not working. My 13yr old son is able to access everything on the internet! I have Child Safe on, no timers, plus I had a list of blocked sites which have been deleted. Ca...

MM123 by Tuning in
  • 644 Views
  • 3 replies
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Resolved! HUB RESET

Following a recent outage in my area with phone also down, I tried to reset my hub 3 as advised following a hub check online, this did not work, Is this because  it was in modem mode?I have done a pin reset and the hub  3 has updated now and  is swit...

ALF28 by Super solver
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Earlier delivery date - text

I am due to have my quick start package delivered on the 8th April, however, I received a text claiming to be from Virgin Media saying they can deliver my package earlier. The number the text was sent from was 07********. Is this a genuine VM contact...

Latest Phishing News 25/03/2024

Latest Phishing News 25/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1  ...

Int-Sec by Moderator
  • 309 Views
  • 0 replies
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Want to verify field sales rep

Hi, I had a field sales rep come to the door and hand over a card. He seems legit but wanted to check before I hand over any details.Any help would be appreciated - thank you!

Renewal Price does not match on email?

Hi, I've just completed a renewal for my dad with virgin media. We've been VM customers for years now, and for our same package the renewal price was £52. I've just received an email with confirmation number for £72?

Suspect email

Hi, I have received an email saying I might have malware on my device. Email reference is VMIS60-NETWORKATTACKS-F011241967Is this genuine? Can I get more info on which device is sending the malware? Thanks Nick

Latest Phishing News 22/03/2024

Latest Phishing News 22/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 ...

Int-Sec by Moderator
  • 419 Views
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Earlier install text

HelloHaving signed my Dad up for Virgin Media with an installation in April, the next day I get a text from "Virgin Media" with "Great news!" as they can offer an earlier install date for a 50 pound bill credit, which I've agreed to by 'YES' and '1pm...

deka69 by Joining in
  • 276 Views
  • 1 replies
  • 0 kudos