Just moved in and purchased the Gig1 fibre broadband package. Its all been fine but now a week into living here, various websites are completely blocked on some devices. Reddit for example is usable on the pc i am making this post on but on my phone ...
We are renovating our living room and need to relocate our tv and router to a different part of the room, the existing cabling will not reach this far. Is this something you can help with?
Hello,I'm currently stuck with standard ADSL speeds of 14mbps down and 1mbps up (ouchy) courtesy of Openreach, which has been painful, to say the least. So, I have been investigating alternatives, including VM. Currently, Virgin Media does not serve ...
My property is marked as unserviceable online even though the flat in the same house with the same main road access just a few metres from our door can receive Virgin Media. Is there any way to rectify this or is this there some kind of underlying is...
HiAs the title statesI've recently had the property added to the Royal Mail Postcode Finder listings, I'm just wondering how long this will take to filter through to end users (Virgin Media) so I can raise my order If it's possible for someone at Vir...
We need someone at Virgin to contact our housing association. Fibre exists on our road but doesn't reach our building which means providers are very limited along with speeds available. Our HS has a policy/procedure for new installers but it is the ...
Recently had a new cable from the VM Street Cabinet installed to my property after a loss of service. The old cable never had green tubbing and was burried. After my gardener has been, there one can see a very visible green tubbing, housing the new c...
Hi the cover of the brown box outside has gone missing and wires are completely exposed. How do I organise getting a new one? Thanks.
I have received multiple messages saying an engineer will show up today 13:00-18:00. I’ve taken the day off, but haven’t had any correspondence from them. It’s now 16:50 and my app is saying I don’t have any appointments? I know Virgin is sh*t, but I...
Considering Virgin as my next ISP, my street was cabled around 20 years ago and a few neighbours are with Virgin but none joined recently.Is it possible for a staff member to check lead times in the KA10 postcode area or anyone in Ayrshire able to ad...
