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Forum Posts

Longer router cable?

Hi! Can I get a longer Router Cable please? The 1.5 m cable I've received isn't long enough and as I can see on other posts a 3m Cable is available. Thanks!     [MOD EDIT: Subject title changed for clarity]

Modem Coaxial extension

I'm tidying up my cables (trying to), and whilst I don't want to move my modem, I need to extend the Coaxial cable by about a meter, 2 at most so I can bring it up and over the built-in wardrobe unit and back down into the modem.Would I just be able ...

kumram1 by Joining in
  • 193 Views
  • 2 replies
  • 0 kudos

Resolved! Slow upload speeds & possible service issues

As above.Installation went well but the longer I think about it the more I'm concerned there is a problem.Streaming services (download) absolutely fine, issues however with (upload):Sending iMessages with mediaSending WhatsApp with mediaDropboxRing r...

ooger by Tuning in
  • 634 Views
  • 9 replies
  • 0 kudos

Password Query

I’ve had a security alert regarding some data leaks regarding passwords. One at risk is apparently my VM one. Some time ago, didn’t VM change something that meant if you changed your login password it also affected your email password or something li...

Sibbo by Dialled in
  • 223 Views
  • 3 replies
  • 0 kudos

Still no service

I have been tearing my hair out due to having 4 no shows and installation date cancellations. Took out contract mid January. no customer service. Was told lie after lie about installation problems. Difficult job all installs are different and things ...

Green333 by Joining in
  • 152 Views
  • 1 replies
  • 0 kudos

Hi Joe,I have a similar issue and wondered if you could help, I’ve attached a photo and would appreciate a DM to discuss, apologies in advance for hijacking James thread.KRLars 

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LarsCook by Joining in
  • 107 Views
  • 1 replies
  • 0 kudos

User already logged in (when not) on hub

Recently, when I want to configure my hub 3.0 for port forwarding etc, I get this when I try to log in. No one is logged in, I even made sure to log out of my last session, but it still does this:"Please Note!Someone else is currently logged into the...

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wiry by On our wavelength
  • 113477 Views
  • 196 replies
  • 8 kudos

Recontract and Cancel

Just tried this and it still works. They tried increasing my 1Gig only internet to £49.60 which is a rip off. They didn't offer a new deal and have been with them for 8 years.So I made sure to create a new contract, not just a downgrade. Called up a ...

nikolas2 by Joining in
  • 149 Views
  • 1 replies
  • 0 kudos