I am moving to a new build estate in a month. I am having a VM broadband contract which I want to carry over to the new house. The developer informed me that VM has the infrastructure already set up in the development estate but my address is not ava...
Hi, I am struggling to identify my Hub 4's IP address. The network is set up with the Hub in Modem mode. The third-party router, however, has claimed 192.168.100.1 for itself, and it consistently answers its HTTP call. I tried 192.168.0.1, and any...
Hi there,My street / area is enabled for 1gig service as the person at the end of my row of homes is able to get the service when I use the postcode checker. However, my address isn't showing as available and I've completed 3 of the forms on the webs...
Having just moved house I wanted to set up virgin media as the broadband speeds on my street are not great and we had a 1gb connection previously.All addresses are listed on the street for the service apart from mine and next door. The Address the ot...
I signed up a month and a half ago - have had the WIFI installed for 2 weeks - at installation we realised they got my number wrong (technician showed up and said he tried ringing but it wouldn’t go through so showed up at around 6 in the evening) th...
Good AfternoonI have not long been in my property and I discovered this weekend that the CATV cover is missing. This has left a hole in the pavement at the bottom of my driveway which could well be a hazard to pedestrians, not to mention my children....
Hi - we've just moved into a student flat and there is already a hitron wifi box here. It works but we have no way of logging into the account its linked with ( presumably the last tenants) + would like to upgrade its speed etc. I can't really contac...
For the past month I’ve been struggling with WiFi connectivity and speed can anyone tell me what this means ?
I was due to have 360 box installed today but apprentice engineer refused to cable from downstairs to my living room upstairs. I booked the engineer appointment because I needed cabling. Surely people have 360 boxes installed upstairs in bedrooms.D...
Hub 3 Status Light is a Steady Orange (not RED). Is the Orange colour a overheat caution? Hub is in the shade and well ventilated. Room temperature 20 deg C. Temperature of the top of the HUB is approx 32 deg C.
