Hi All,We have got some TP-Link M5 Mesh Units. I tried my best to follow guides as best possible but despite very best efforts I just cannot get the M5's to connect to the internet with the Hub 4 in Modem Mode?I spent quite a long time with TP-Link T...
I have a Huawei cube that I cannot get connected to the virgin router. I cannot find anywhere on the virgin app that allows me to add a new device. On the Huawei cube it says I'm connected to WiFi but the light is still orange waiting for set up
My mum needs to book an engineer as her current TiVo box is faulty. On 1st Sept 2022 she spoke to a couple of technicians. She was told there was a fault with her box and more tests needed to be done which would take time. A call back at 3pm was a...
Hi there, I set up virgin media last week and it was scheduled to be delivered yesterday. I never recenived any confirmation email or anything specific about when it would be delivered. All I was originally sent was a pre-contract summary and nothin...
My street has basic openreach broadband up to 36 mbps and no other options whatsoever. Meanwhile, the adjoining street, 400 yds away has Virgin Fibre. It’s really frustrating, so much so that I contacted their MD of network development on LinkedIn to...
Hi everyone, Whilst trying to set up our QuickStart package we realised that the cable provided (to go into the wall socket) did not fit into the socket. After asking previous tennants of our house they said that they were able to connect their virgi...
I received my new hub yesterday. The previous tenant had virgin media at home, therefore there must be a virgin media socket somewhere, yet nowhere to be seen. The only thing that resembles an internet socket is the one attached in the image, yet I b...
Hi,I'd like to request a spotter please.My area is Virgin Media ready as the new houses next to my street can get Gig1 internet and anything below.I was in contact with Virgin Media support on Twitter and they said it was as simple as getting a spott...
Hello everyone. I was supposed to have my virgin cable and broadband installed today as part of them working with o2, and I was told to have the £35 installation fee on the date. However, due to extra works needing to take place, Does this mean that ...
HiWe have recently moved into a new flat and we were told that Virgin media was set up to deliver broadband here, but there’s only an openreach wall socket, not a Virgin media one.We tried to plug it into the SAT and RETURN but that didn’t work, the ...
