Forum Discussion

roryjones400's avatar
roryjones400
Just joined
16 days ago

Address not Listed in availability checker

I am moving into a flat, where I'd like to get Virgin Media Broadband. The landlord / Owner of the block of flats has ensured me the building and all flats are connected to the Virgin Media network. However the address doesn't come up when I try enter in my details to get broadband.

The building is listed on all competitor's website, so it's not a problem with the building address via the mail network or anything. It seems to only be a problem on virgin medias website.

address
address find
Broadband
Connection
connections
installation

1 Reply

  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    13 days ago

    Hi roryjones400,

    Welcome to our forums, and thank you for your first post. We would be happy to look into whether your home is serviceable with us. To do so, we are sending a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,