Ordered broadband but no email
Hi,I ordered broadband this morning but have recieved no confirmation email and I cant get through on the phone.
Forum Posts
No virgin media wall socket or alternative
Hi there, we've connected our router through a random wall cable, however, upon further research we apparently should have a virgin media wall socket as the last homeowners had virgin media installed, but after checking the house, there isn't any. I'...
New Kit wifi not working
We have got New broadband kit for the home installation. We plug everything correctly. Green light flashing and there is no internet. What we can do?
Wall socket
Hi I haven't got a wall socket in my flat. Can someone help please
Broadband set up
I’ve just moved into a property and can’t find the virgin media box to set up my broadband. The previous owner was with virgin media so there must have been a way for them to connect…is it possible that they could have removed the box or connected in...
set up
Today I got a router from a courier, but I don't have a Wall socket, I've never had internet in the house, I don't know how to connect
Installation
Hello someone was suppose to come fix up my tv connection,WiFi and phones but no one is here yet who do I call or talk to about this
pre installation
I have been given dates for my pre installation . Trouble is the dates have been every day from Saturday the 15th october from 8am till 6pm and todate Friday 21st october no one has been . So that is 7 days worth of no show . what's going on .
Superhub 5 Warnings
Hi,Just had a Superhub delivered as part of my move to 1Gb. I have installed this and stuck it in to modem mode, It all seems to be working OK, not maxing out the 1Gb port but it's not too far off and the latency is so-so, the same as it was previous...
Hub 5 availability?
Hi there - I got an email earlier this year inviting me to claim a Hub 5 free of charge. I didn't take up the offer at the time but my superhub 2 only now links at 100mbps in modem mode (port on back flashing amber only) and may be on its way out. Ho...
