Recent DiscussionsWall box, query if compatible with virgin? Hello all, I was hoping to get virgin media to my new property (which I am having a few problems with). On the chat they said that virgin was last supplied to my rental in August 2025, ho...The dreaded T3 timeouts Hi! So, about six or so months ago, we had a new cable pulled from the cabinet to the wallbox because of connection issues - 30 year old coax and DOCSIS 3.1 don't make for a fun time. All was good f...Service status update never changes during issue I have had no service for 4 days now, and all I can find are o contact support is the service status checker. I’ve not had any email update in status and although it says it’s been updated the ver...Tidying external and exposed cables on apartment building Hi there, I was wondering if virgin media send engineers to tidy external and exposed cables on the outside of houses/flats? As in the building I live in, virgin coax fibre cables have been added o...VM External Cable Feed in garden to Omnibox on house. The feed is a co-joined (double) attached cable which I presume is telephone & Internet feed which runs from the street into my garden, upto the junction box fixed on the outside of my house, before ...Broken Omnibox Hi, I would like to report my omnibox cover is broken off and cables are now exposed. Is this possible to be replaced? Thanks Complete Install Failure I wanted to share the experience I've had with Virgin Media's 'installation', as a word of warning to those considering joining. I'm a new Virgin Media customer, so the property required a full fibr...Will I ever get my install?? Here's my story so far: July 15th - contract signed and installation booked for August 1st August 1st - No one showed up, no notification. very sorry and rebooked. September 2nd - No one showed u...Constant temporary loss of connection every few minutes My internet keeps dropping every few minutes. In the logs show constant US profile assignment change. Any suggestions? Thanks 13-10-2025 13:10:13 notice US profile assignment change. US Cha...broadband works fine but hub restarts constantly My Virgin Media works flawlessly, but roughly every two days, the hub will crash and go offline for about 30 minutes. I think it’s doing a firmware restore and then reloading my profile, because the ...
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