Recent DiscussionsReturned white box by accident Hi! I closed my account and sent the broadband back. However, I also shipped small white box with the cable to it. Is it possible to return it? My account number is. [REMOVED] I used Yodel to sh...Moving my router How do I go about getting my router moved from my living room upstairs to my gaming room I am paying for 1gig speeds but upstairs am getting 130mgs thanks only to a wifi mesh and when calling virgin ...Install issues Hello, I had a virgin engineer visit my property today for install. My house sits on the end/corner of the street so my front drive garden swings around (if that makes sense) to the next house. Ne...Junction cabinet in my hedge Virgin Media applied to the local highways agency to replace a 85cm high cabinet on the highway outside my house in 2023. They actually put a replacement 1.2m high by 1.2m wide cabinet in my hedge, n...Broadband Wiring requires fixing I need an technician to come out and have a look and fix the wiring that connects the access-point to the apartment Will I ever get my install?? Here's my story so far: July 15th - contract signed and installation booked for August 1st August 1st - No one showed up, no notification. very sorry and rebooked. September 2nd - No one showed u...Code área Eu não tenho acesso a minha fatura. E eu preciso do código de área para fazer o cadastro. Mas eu também não tenho os dois dígitos. Meu post code é NW23AL. I can't update my Brodband settings I've recently joined VM and have installed the management app on my phone but when I try to update the Broadband settings I get 'Oops something went wrong at our end' message continually. The same ...Move connection and equipment I need to move my TV and router. 2m.can you help please Cable discovered above ground Hi, We've recently had a large, long hedge at the front of our garden removed and replaced with a fence. When having the hedge removed, we've discovered that our Virgin cable is not buried and was s...
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