QuickStart, set up and connections
Installing and configuring your kit
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Hub 3 Set up

Been trying to set up my new Hub 3 for the past couple days now. Plugged in all the cables correctly, turned the power on. But only the WiFi light comes on and the base light has just been flashing green ever since. I've read the guide again and I'm ...

QuickStart Hub 5 missing power supply

Just received my QuickStart self-set up kit but it’s missing the Hub’s “Bits and Pieces” and the power supply. Is there a way to resolve this? I tried phoning them but the series of options there seems to have no solution relating to this.

chisei7 by Joining in
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Repalcement Isolator Cable

I've had issues with connectivity on my Hub 5 this weekend with a lot of constant drop outs. I have re-plugged and turned everything off and on again multiple times. The last time I did it, I ended up bending the pin inside the white isolator cable t...

New Wall Unit

Hoping to sign up for virgin media, but the current wall unit in my new property is looking a bit worse for ware and I’d love to get a new wall unit when I sign up. Would I get a new one when I sign up and select manual install, or would I only get t...

smg26 by Joining in
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