Hi, please can you cable my street. Have been asking for over 5 years and are struggling with slow WiFi speeds. Been stuck with slow BT broadband since we moved to the street in 2009. The new builds right next to us have Virgin Media and the other st...
Appalling service: left high & dry without internet for 3 weeks & engineers not turning up. Waited in all today for a midday to 6pm slot & no sign of them.
I have a google pixel 7. When I go to settings -> Network and internet -> Sims -> Virgin Media IE -> [No Wifi calling option]Is there something that Virgin Media need to do at their end to enable it?
I purchased an account to get a new line installed to a property with existing, this was set up as a dual line, 2 accounts into 1 property. unfortunately the primary account is now being deactivated on the 28/12/2023 due to bereavement. The install d...
Recived an upgrade to the 1Gig service via volt. I was ment to receive a quick start kit today which I assume would be a new router. However, it seems the Quick start kit was delivered to a different address rather than my own according to the yodel ...
My virgin hub has died. It started making a very loud buzzing noise about half an hour ago and I felt it wasn’t too hot (it wasn’t), checked all the cables were secure (they were) and blew a bit of dust off it. Two minutes late it stopped buzzing but...
O have just had the 1g, 5x hub installed. The engineer pushed the fibre cable through the wall and there is a small white wire which has a push connector which plugs into the hub. My issue is the small wire is attached to the fibre and held there wit...
I am moving to an address that used to be a single property, which was knocked down to make way for four new homes on that plot, however the new builds on the single plot have a new postcode (as it's now named a 'Mews', numbers 1 to 4), which VM does...
Hi,I’ve been set a self install pack but have no wall socket to install broadband. What do I do next?
Stuck in a seemingly endless loop with virgin media customer services - I’ve had total loss of service (no Broadband, landline or TV) since Thurs 7th Dec 23. I call virgin media customer service everyday and everyday I am told either that an engineer...
