Hi there! Would appreciate your help. Just moved into a house that has a Virgin Media box already in the wall, we’ve ordered a Hub 3 for wifi only and the cable it came with doesn’t fit anywhere (slightly too large) there’s a splitter coming from t...
Hi,We have just bought a property and the previous owners had virgin broadband so were looking to also have Virgin. I see the brown box outside and the this is in the inside. Are these for just TV or is this for the broadband as well? As there no oth...
In 2020 I've moved to new house and tried to connect VM. Installation date was postponed like 6 times and eventually VM cancelled it because "installation was out of budget" and they said that I can try apply after some time. But if I trying to apply...
GreetingsHub 3 running in modem mode with a mesh, for 5 years, no problemaround July 10 internet goes out.the status/ website says it is an area fault F010807744modem light is solid redregister for auto comp and updates. continue to receive twice da...
I would like to move my router from.upstairs to downstairs. Please my phone is also linked to the router.
My neighbours and I are experiencing regular broadband outages, Virgin tell us there are complex issues which will take time to put right. However this has been going on for a couple of months now. Am thinking of complaining to the regulator because ...
I have been trying to get Virgin installed in my new build property since November. I finally managed to get an appointment for May, for it now to have been delayed 5 times. Citing "they have work to do on the lines outside", which I know to be untru...
I've just moved into a property and I'm trying to set up my Virgin Fibre broadband. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. However, I do not have any of the specified wall sockets available. I was ...
We are getting a bounce back on emails to gmail addresses due to a lack of SPF or DKIM on the IP address212.54.57.97This is not my external IP address but belongs to Ziggo in the NL.Anyone esle affected?
Hi everyone, I signed up in April and had an initial install date of 31st May.2 months later and 3 promised install dates later. I am finding Virgin has zero control over their outsourced outside work company, and that their agents repeatedly break t...
