QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Information Scam?

I've had two PMs from Garath_L and John_GS regarding my post Orange LED? indicating that they would like my account details to organize a engineer visit and possibly a change of the hub3 router box. They have 'Forum Team' under their names. I'm new h...


I’ve ordered a broadband only package and it said I was applicable for a self install kit. But I have no Virgin Media Wall socket in my house. All the wall sockets I can see are for BT. Tried looking but can't see a way to book an engineer for this?T...

Broadband at my address???

I have the the Virgin connection on my driveway and my immediate neighbours can receive Virgin at their properties, but when I put in my postcode it states that it is not available for my address?Why is this, as it doesn’t make any sense? As I’ve sai...

Selawman by Joining in
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