Recent DiscussionsConstant temporary loss of connection every few minutes My internet keeps dropping every few minutes. In the logs show constant US profile assignment change. Any suggestions? Thanks 13-10-2025 13:10:13 notice US profile assignment change. US Cha...Will I ever get my install?? Here's my story so far: July 15th - contract signed and installation booked for August 1st August 1st - No one showed up, no notification. very sorry and rebooked. September 2nd - No one showed u...broadband works fine but hub restarts constantly My Virgin Media works flawlessly, but roughly every two days, the hub will crash and go offline for about 30 minutes. I think it’s doing a firmware restore and then reloading my profile, because the ...No speed boost with Volt upgrade Can someone explain what I need to do to get my Volt download speed boost please? My Volt benefit is active now and I can see that my package has changed from M125 to M250 on my account and when I do...Cable enquiry Im putting some ducting underneath my floor boards so that Virgin media can run a cable easily to the location I want it installed for TV & Internet. My question is how large does the ducting n...Broadband to house on private driveway Hi there, I've been a longstanding Virgin customer and have been with them for over a decade and always had the best customer service. I recently moved and attempted to set up virgin but was told a...Wall box, query if compatible with virgin? Hello all, I was hoping to get virgin media to my new property (which I am having a few problems with). On the chat they said that virgin was last supplied to my rental in August 2025, ho...Address not listed my address does not appear on the list - I have been in contact with VM on several occasions about this and have reached dead ends every time. My neighbour is with virgin media so the connection is d...Replacement cover for my outside box I've just joined this and need a replacement cover for my outside connection. Am I in the right place to ask for one? External "engineers " arent replacing cable and keep moving the appointment Hi , i got a package on the 19th september , external cable needed replacing , everytime an engineers been booked its been a no show and arranged for next day . Its nearly been a month , no genuine ...
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