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Forum Posts

Appalling Service

I started my complaint at  four o’clock this afternoon. By the time I felt I was getting no response from the online team, I called and was informed that the office was closed, a full two hours later. Can this service be any worse? 

New to Virgin, Hub Wont Connect

Just got my new Router and installed it. I've never had broadband with Virgin in the house I'm in for the last 8 years. There is a box on the wall and I've plugged the cable as instructed,  Amber light is staying on, on the router and the app can't d...

Cdr1974 by Tuning in
  • 4 replies
  • 0 kudos

Copper wiring in my residence.

I would like to know if there is any way to have decent internet in my residence. Currently, the current company offers a terrible 5 Mbps internet, and I have looked into other companies, but none of them provide fiber optic service to my apartment. ...

Resolved! Virgin Broadband dropping daily

I've had VM for years, currently on 350 plan but it's become incredibly unreliable this past few weeks. Typically it will just drop connection at a random point most days and not regain it again for anything between 2-3 minutes, and 20 minutes or mor...

pillock by On our wavelength
  • 11 replies
  • 0 kudos