Recent DiscussionsUnwanted free upgrade Hi there..I'm new to the community group but I.m at my wits end I had an email offering me a free upgrade from hub3 to hub 4...it is arriving today but I've changed my mind. I'm happy with what I h...Need to book non fault engineer Can I book a non fault engineer please as we're having renovations done and need to check cables Longer coax cable for 360 mini box Hi Hopefully someone here can help with this please Would I be able to have a 5 meter coax cable supplied for my mini box. Thanks in advance 2 External Engineers no show to fix line damaged by BT I've now been 5 days without internet. An external engineer was meant to attend last night but didn't show. Phoned to chase and was told they'd be out before 1 today. Still haven't shown up to the ca...Outage lasting 3 days so far Been without wifi for 3 days now and no end to the outage. Anyone else experiencing this? Hub 5 issues Hi all,had my 1 gig hub 2 weeks and it has dropped Internet every day since sometimes more than once never the same time "random" finally got in touch with virgin and done all the unplug,switch off,r...Need connections covered with box Hi Wondering if anyone from Virgin themselves can help please? I live in house converted to 3 flats and our one of the connections aren't covered at all so exposed to the elements. One set of co...Address not Listed in availability checker Hi there, posting on behalf of my non tech minded father. VM have recently gone live in the town but his address isn't even listed on the checker to be able to check. Any ideas? The checker starts at...Cables coming in and out the BT grey box Hi all, I know the Virgin Media brown box is not connected yet. But what are the cables coming in and out the BT light grey box on the left? Thanks! What is the proper way of installing VM services in my house Hi team, I have noticed some VM brown boxes contain a 2-way splitter and some don't. If I understand this correctly, when we have a 2-way splitter, one output (the stronger) goes to the modem and t...Solved
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