Recent DiscussionsOrder reference number Can someone help me to get order reference number start with ws or ch I have checked all email only number I can find is this RS1045785589 I assume is not their right number, Broadband is already con...Shambolic onboarding - help requested I am in the process of moving both my broadband and two mobiles from Vodafone to VirginMedia O2, and am encountering multiple frustrations. My order was placed on 9 October and the broadband was (suc...New Fibre install understairs - prep work I am having a new 1GB fibre line installed in my house in Manchester. All my network equipment including the router, switches, and related gear is located under the stairs. I am happy to do some pre...Hub 5x Modem Mode Is the Virgin Media Hub 5x capable of going into modem mode? I want to use my own router. My install is in a few weeks and this is a big problem and maybe have to cancel my order if I cannot use my o...Positive FeedBack - Please Pass On Hello, following a recent house move my wife and I would like to thank Teeleshwaree for her assistance. She was extremely patient and thorough, ringing back the next day to ensure we were all set up....Virgin Media not available only in my flat, other flats they have it There are three flats in my building, including mine. My neighbours have Virgin Media FTTP, but when I check the website, it says it’s not available for my flat. How is that possible? One of the othe...Moving Home Hello, I went to view a property today to rent and the landlord and I agreed that we could have the property and move in when ready provided the normal checks. I said i would check broadband as i wo...cable too short Hi I've just received my home start broadband set up kit, it's with a HUB 3.0 the 3Meter coax cable is too short, I need a 5m cable to reach properly (I have an 8ft arched window between the cable ...Tidying external and exposed cables on apartment building Hi there, I was wondering if virgin media send engineers to tidy external and exposed cables on the outside of houses/flats? As in the building I live in, virgin coax fibre cables have been added o...HELP - Installation due, no account details Switched to virgin media. Meant to be installed today. Haven’t received a welcome email or my account number. No idea if an engineer is coming today or not? how do I get this info? [M...
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