Is anyone having Broadband issues in Sheffield? I was streaming ITV football and it dropped and white light on hub is flashing. Even after turning it off and on. Site says no issues and we’ve reported it in past only for them to cancel both engineers...
I have had 2 engineers out to connect and solve the issue. We aren't getting any Internet for weeks. This was supposed to be a simple house move and it has been a nightmare. New we have a bill for £72.29 and I received a phone call to explain that I...
I rang 1908 two days ago, spent 2 hours sorting out an engineer visit which the girl I spoke to said I’d get a text to confirm. I never got any text to confirm it. Am I supposed to spend 2 hours calling again? I will just cancel service instead?
Hello all,I have a confirmed installation date for 14.02.2024 but nothing is showing up in the app.I've moved in into a flat and I have relayed every information about the property to Virgin Media.I have checked previous posts in the forums, and it s...
During the afternoon of 2nd Feb 2024, I tried to use the Channel 4 streaming service on my TV, which would not work. I then discovered that of the main streaming apps, including Apple TV, only Netflix and You Tube worked Further investigation reveal...
I placed an order for a broadband service at virgin media store. And I was told that an engineer would come with the router for installation as our property doesn't have a working broadband line.But I have received a text that the router will be deli...
Hello,I am not a Virgin customer at present (and am not currently applying for broadband etc.)However I received two texts that I believe relate to a Virgin broadband order.Text 1: Hi it’s Virgin Media. To review your pre-contract docs head here: (Li...
Hi,Quick one really.. I've been a fairly happy virgin media customer for years. I am in the profess of buying a new house, however, it seems Virgin Media is not available in my new area.Simple question really - is there a way to find out if the area ...
I can't find the original topic I wrote in, I booked my Virgin Media install in September for installation on 4 October 2023, since then I have received the most **bleep** excuses you can imagine.I am terminally ill, just had a liver transplant in Ja...
I’ve checked my postcode on the virgin media checker and it says I can get virgin broadband. However the house has never had virgin media installed before and there aren’t any of the black looking boxes in the pavement. how will I be able to get conn...
