Hi. I'm just so disappointed by virginmedia. I had my installation date rescheduled without letting me know. Ok. Wasted day. Then engineer came in and installed my hub 5x. Tried to activate it, but my account was apparently set up for coaxial cable, ...
Hii am currently unable to get broadband service from VM despite almost all of my neighbours on the same street - including today, my next door neighbour who has only been in the property for four days - having broadband by VM. I check on the availab...
anyone else had issues before changing installation date ? I won’t be in and tried changing it and the guy said the next available date would be 2nd April but if I look online I can re order and book for the 25th of March onwards !! already lying to ...
Hi, I have been requesting Virgin to cable our streets for over 10 years now and I never hear from anyone. I live in Denmead in Hampshire and 95% of the village has been cabled for Virgin services. The four roads where I live were built in 1995. H...
HiI have installed a superhub 5 today due to upgrading to 1 gig, however my WiFi pod is not connecting and the VM Connect app is not recognising the new hub. I have tried reinstalling the app etc however this doesn't work.Thanks you in advance for y...
Hi there, I'm a new poster so apologies if this is the wrong forum for this enquiry.I'm looking to have my router moved from an upstairs bedroom to downstairs and was wondering how to go about this?Thanks in advance for any help that can be provided
Hi allDue to have M350 installed 28th March and it will be overhead and not underground. I have a pole right outside my back garden that currently provides Openreach. As VM own there lines will they have to install a new cable from the telegraph pol...
VM has been installed in my area over the last few months.Build activity finished in Feb and neighbours have been able to sign up via the website postcode checker.For some reason, my address wasn't listed, so I tried the "my address was not shown" li...
Hello, I placed an order for broadband in March.11th and chose a delivery in March.18th. However, I still have not received anything yet or any notice from the courier. Could anybody let me know how to track the status of my order and delivery in thi...
Hi Folks,I have questions about Virgin for anyone who has both it and Openreach availability.We currently have FTTP through Openreach (1Gb). We can now get Virgin who can offer up to 2Gb with symmetrical speeds (i'm keen in faster upload than 100mb)....
