Recent DiscussionsRestart modem/router remotely? Hi, I'm having issues with my Internet and currently away. I'm hoping a fresh reboot will help. Is this possible remotely? Thanks! There is a suspicious device connected to external Virgin Media box Yesterday there was a power anomaly that turned off my external monitors for 1-2 seconds and my router was stuck on solid green light and green wifi symbol with no internet connection for around 2 ho...Poor idle latency and upload speed I am pretty sure something isnt right with my connection (see last few days) Monday Tuesday Wednesday Thursday Today SpeedTest Any ideas? Looks like I need an engineer...Loss of connection at same time every day My connection drops every day at 1612 BST (and it was 1512 during GMT). It’s frustrating when you’re on a Teams meeting and this happens. As far as I can tell it’s not related to my VPN as it happens...Red light on Virgin Media Hub hi, I have a solid red light on my virgin media hub 3 for over 3 months. I’ve also been having issues with my WiFi dropping on a regular basis. I have called virgin media a few times and every time t...SolvedSYNC timeouts - Degrading service, 20-30 drops a day... HELP! HI all, first post out of frustration sadly, Any idea what is causing this below- i'm getting 20-30 drops a day trying to work ;( - i work from home full time and its becoming an issue with senior ...Wifi POD 2.4 GHz support I have one Wifi POD and noticed that after it is turned on very briefly it provides a 2.4 GHz network signal, but soon that disappears, as if it was switched off or is faulty. With a WiFi monitor a...Permanent red light on router My router has a permanent red light but Internet is working. Done all the checks, switching on and off and resetting. What else can I do? Need urgent help, Brown box outside home has been damaged and taken Tried to reach customer support and the bot doesn't seem to understand a damn thing and just hangs up, who can I call to actually get some help? I'd like to ensure the engineer that's coming on Satur...Is there a known issue for the BD18 area? Internet constantly dropping again. So several months ago we had over a month of constant drop outs. There was a known issue on the network and took Virgin over a month to sort it. Was dealing with Ashleigh from support over this. ...
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