Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Broadband dropping out
My broadband has been continuously dropping out and then reconnecting over the last few weeks. It is then sometimes off for a longer period of time, as I work from home it’s becoming a pain. I have rebooted it many times
Red light
After two very unhelpful telephone calls to Virgin Media customer services, I have now had to resort to this forum in order to get closure on the red light issue with our hub 3.0.The hub has been permanently showing a solid red light for the past 2 w...
Broadband drop-outs
Connection is terrible, wired Broadband keeps dropping,I've factory re-set the modem..no difference. This has been going on for weeks now. VM tech says everything is fine
Resolved! PS4 speed issue with Hub 3.0
Hi, I recently moved to Virgin and everything is going well so far except the PS4. I tried connecting with Ethernet, I get around 150 mbp download and 3 mbp upload. Same with wireless. I keep lagging a lot and I need help with this.Any help will be a...
Unable to log into HUB5 - constant issues!
Hi All.for a while now I am still unable to log into Hub5 using different browsers or mobile phones. I had this issue previously but it somehow fixed itself. Hub was rebooted by VM Call center operator about 3 weeks ago and since then I can not acces...
Shocking access - internet issues
For the passed couple of weeks, our internet has been hit or miss if it wants to work. We had an email to confirm we needed an engineer to come out - we booked an appointment, only for it to be cancelled 4 hours later saying to was Virgin's fault and...
High T3 Time outs
Hub 5 with 1gig.Whilst checking why my laptop wasn't showing as connected on the Hub 5 web page, I noticed that between 24-07-2024 02:45:43 - 24-07-2024 02:45:43 on the network logs I had over 1000 T3 timeouts on channels 2-3-4. 3.0 Upstream channel...
Intermittent Internet, droppouts, signal strength issues
Hiya,That last 10 days I've had internet issues and dropouts. Streaming TV/Film pauses, games disconnect, discord lags and drops, websites delay.I am ethernet checking.Modem mode.Wired household.Checking the router section I can see these types of is...
Smart heating control issues
Anyone got issues with their smart heating controls? The wall units hold the wifi but the app on my phone keeps losing connection and error messages appear on my phone screen - anyone experienced similar? TIA.
Virgin DNS servers not resolving correctly - cache
Having moved the hosting of a website two days ago, I am finding that when trying to visit the page using any devices on my home wifi Virgin Media Broadband network, I get the error: DNS_PROBE_FINISHED_NXDOMAINIf I change the DNS servers to those of ...
