Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 36339 Views
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 32070 Views
  • 17 replies
  • 42 kudos

WiFi Pod registering

Hi Virgin. I need some help registering my pods. Can’t get through to anyone on phone. And DM person was speaking to is not about today? Can someone else pick up?     [MOD EDIT: Post split to create own thread]

Indoor security camera and 5Ghz WiFi

Today, I received an upgraded router.  It's the number 5 hub.  Does that signify it's 5Ghz  WiFi?It might explain if that's true.  Why I can't get my indoor security camera to work now.  Often they only work off 2.4 Ghz WiFi and not 5 Ghz WiFi.  Yet ...

WiFi to garden office

Hi everyoneWe're getting a garden office fitted and I'm having a nightmare trying to figure out what the best option is for getting it WiFi'd up.We've got a VM hub 5, I believe.Our options are either ethernet cable, which seems incredibly disruptive ...

Resolved! Cannot access some websites

I am unable when using my wifi to access some websites such ashttps://make.powerapps.com/I get a timeout error when using wifi on my laptop or phone but not when using 5g.If I run tracert it times out at bagu-core-2a-ae30-650.network.virginmedia.net ...

malda by Just joined
  • 263 Views
  • 2 replies
  • 0 kudos

Microsoft 365/Azure outages

I work from home for an MSP and rely 100% on Azure for my job.I pay for what is supposed to be a reliable service, yet every other week there is an outage across Azure cloud services that only affects VM users.  This is not a problem at Microsoft's e...

Positive Feedback for Technician

Hello We've just joined VM and would like to leave some positive feedback for our technician please, noted there's no email for this plus have not received any feedback survey/link. Will (86141) - installation 17/7/24Will was a true professional, fle...

Smart plugs

Just got Hub4. (2.4gz + 5gz) Now my Smart plugs (2.4gz) and remote keyboard (2.4gz) won't work. Do I have to set separate passwords on the Hub router to separate the 2.4 and 5? And then turn off the 5gz and then set up the plugs again?OrWhat effect w...

Turnips by Joining in
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  • 3 replies
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80011 Doesn’t work

I would like to send messages to 80011 to set up my boardband and get someone to call me but it doesn’t work. Any solutions? Signing up online didn’t work too.

aliu by Just joined
  • 186 Views
  • 2 replies
  • 0 kudos

No internet especially afternoon/evening

I have constant internet issues since August 1. This is a local issue affecting my neighbourhood. It works early morning but from afternoon/ evening it is like someone flicks off a switch. Today nothing on from 1200. And this has been ongoing for pas...

royrajat by Tuning in
  • 929 Views
  • 17 replies
  • 0 kudos