UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
No net an cannot contact virgin
No Internet in Bd20 8qh how can I get this sorted. Teachers on strike so i am working from home today.
Since around 8:30pm today my Virgin Media connection has stopped working. I'm in the BD20 area, is anyone else experiencing this outage?
Hi - my broadband has been down since last night and still is. S72 area.I have a blue flashing light on the front of the router.Any help would be appreciated. Thanks,Lloyd
HelloThe LED bar on my router is solid red. I have rebooted it but still red. Not too worried as it is still working but concerned it could be about to give out!Thanks for any assistance.Scott
Hi, I use a vpn to use my work laptop at home but this morning after using the connect app to pause a device (not my laptop) it stoped working and has a message saying ‘The L2TP connection attempt failed because the security layer encountered a proce...
Can someone help me. 18 months ago I started a contract at £24 a month. with minimum period 18 months before it turned to £51 there on after . I moved two adresses since then and it was hassle Gettin the contract moved. Each time I moved house the...
Broadband hub not working. No lights. I think the 12v adapter is broken. Checked the fuse. It us ok
Hello, I’ve tried calling virgin media 5 times and they run a technical test (automated) and then it’s an automatic machine which says goodbye! Tried on WhatsApp but they’re too busy and I can’t get through to a human! The WiFi signal in our home o...
WiFi pod has been blinking for days now. Have tried resetting the WiFi, moving the pod closer and rebooting the pod. My virgin media app shows the pod working and having devices connected. Removed it and re added it but still has a flashing light and...
