POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
For about a few months I've had issues accessing basic websites such as Amazon Prime Video, and payment systems on multiple companies such as Crocs, Lakeland, and Air France. As well as accessing services like Steam, Discord voice chat, and Epic Game...
Where would I complain about virgin? Had no internet since last year or very little at times and was promised to receive compensation and nothing they are now saying it wasn’t said and are making it impossible to end my contract
Our internet has been slow & dropping constantly for the last 2-3 months both hard wired and wifi, we have had engineers out to "help" which has done nothing the help the problem, customer support when ringing up seems near useless. Becoming a comple...
Hi,Can any of the lovely Mods please run a check on the line serving my Hub 5, thanks. About 50% of the channels have a very excessive number of PreRS errors which continually build up to 1000's of millions. I have power cycled the Hub, and run it ...
Cable cut by a Virgin Media technician to connect a flat at the top of our block (we are on the ground floor). When we called out a technician to fix this is what he said had happened, and that someone would be back to send down a new cable from the ...
I need to forward ports 8123 and 443 to 8123 however when I try to set the second rule the hub5 gives me an error message "overlapping rules". How do I fix this?
I have been setting up my VMhub4 into modem mode, and connects it to a my computer & POE switch to power my TP LINK POE deco . As I have a large house, wireless mesh & VMpods isn’t an option for me.however, the connection from the my computer and dec...
Hi,Some time ago I had the hub 3 replaced due to problems, and I noted the PSU was not replaced. It's been fine since. However in the last week, I have experienced slow downs, with loss of internet to my wired machine at random after switching on. I ...
Hi there,I just bought an eero 6+ 3 pack and I cannot get through the intitial set up, as the router is preventing the device from connecting to interent.All steps for set up are fine, until I get to the connection side where the Hub 4 is required. I...
Hi. Over the last 2 days my download speed has gone down to under 1mbps. Upload speed is fine. I've tried rebooting the router several times, checked cables, reset factory settings, booted off all connected devices and there's no change. Can somebody...
