POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Trying to connect my Growatt lan box to the network. Its a wired connection so not a wifi issue.When plugged in no connection is made. Company that makes the product suggested that the "communications ports need to be switched on or it to be rebooste...
Hi, I am due to have broadband fitted in a few weeks and I believe VM will connect to a junction box attached to out building. Does anyone know if this old junction box is suitable or would I need someone to come out and tidy it all up. Thanks
My Internet keeps dropping for a few seconds then it comes back again in which time and games I or the rest of my family are played gets disconnected.This has been happening for 2 weeks, can one of your engineers contact me instead of me waiting on h...
So I have the hub 4 but the issue is the coaxial cable box? Is downstairs in my living room by the front door. The Internet because of this is actually awful so I had the genius idea to move the router upstairs. Issue is the coaxial cable is too shor...
My Parental Controls don't appear to be working.They are switched on in the My Virgin Media Online Security page, but websites are not being blocked that should be
I currently have connection issues with the Hub4. My hub will suddenly drop out and disconnect my devices but then reconnect a few moments later which is very strange. I have tried contacting Virgin help but no one seems to want to sort the problem a...
Hello,We live in a building with 8 flats in London. All of which want fibre. Each flat has a share of the freehold.It looks like every other building on our road has access to fibre with you apart from us. Please can you connect the property. We have...
What does it mean when the red led light is showing ?
I have been using my latest Virgin Hub in modem mode for some years now with 4 Google WiFi hubs around the house, as we have really thick walls. Plus I have a summerhouse about 4 metres from the back door which I also need WiFi for TV. It's ok -ish, ...
Hi,Not sure if anyone is in the same position and can help me but i'd be grateful for any suggestions at this point:I live in a rented flat, account holder is currently the landlord so I don't have any account details, I do have the work order number...
