Solved
I've returned my Router but VM is sending texts threatening charges
I've received and activated a new router. I have confirmation from Yodel that the old router has been returned to Virgin Media but now I've received a text from Virgin Media saying I will be charged if I don't return the old router soon. I can't reply to the text so where do I go from here?
Hi PeterJH74,
Welcome to our forums, and sorry to hear you are having issues with equipment returns with Yodel. We can understand your concern, and we want to best help from here. To best look into this, we are sending you an invite to DM. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
