Internet keeps dropping out

[metalmatt]

For the last week my Internet has been dropping off for 30 seconds then it comes back on again. I have a hub 5 and keep getting 16 consecutive T3 timeouts plus US profile assignment change. I have had loads of these errors today. Can someone look onto this please? Thanks. 

[Foxyfox8511]

Mine is the same virgin keep sending engineers out and have said its a network issue but the network team won't come it's so frustrating have you had you problem sorted?

[Ashleigh_C]

Hi there @Foxyfox8511 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I can see that you have created your own post referencing the issues faced, an agent will respond to you as soon as possible where we will investigate this further for you there to avid confusion.

Thank you.