My Virgin Media App
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Password requirements not met

HiNo matter what password I try to use when resetting my password to access the app, I get the error message 'requirements not met'.I have tried numerous passwords that all meet the specified criteria but just aren't being accepted by the system.Than...

Unable to change password

Have tried several times to change my password but always says that I haven’t met requirements even though i have tried multiple attempts within the guidelines. Need access to my account so would like this sorted. Please can a human help me, and chan...