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Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
I'm not able to create register my account on 'my virgin media' app. Every time I try, it shows that the account is already set up with the email address. This might be because I have an old account which was abandoned (removed) and not deleted yet. ...
Hi,Like some other threads I have come across, I have moved home and I am currently unable to access my new account details on the app. When I log into the app it continues to show my old account. From reading various threads and seeing replies from ...
Hi,I was not provided with an account number or area verification code on my pre-contract details form but I need these things in order to make a my virgin media account. I need to make one so I can check on the delivery status of my broadband which ...
Hi there,I have not been able to log into My Virgin Media due to not being able to verify my email. When I try to register for an account it tells me that a verification email has been sent to my email account. However, the verification email only ar...
Updated my Virgin package. My Netflix (which has always been linked to my Virgin account) does this work. The link Virgin sent doesn’t work. I need a new link please! Annoyed it’s so hard to get help.
Signed up to Virgins M500, got my router & connected it all up & still no service. I can't use the app like all the documents direct me to use because it asks me to disable my wifi & gives me an error because I'm not with Virgin for my mobile phone. ...
Hello,I paid this month at the start of the month, my usual billing date. My direct debit failed but I paid with the manual payment. It now says i still need to pay an additional £43.What do i do?
I received a email about of my Pre-Contract documents when I signed up. However both the account number and area reference were blank.Called 0845 454111, but no any progress in the next two weeks. I also tried to sign a new contract on my address , b...
i’m stuck in a loopbasically i was trying to verify my email but then i accidentally closed the registering tab, and the verification link expiredany help?
Hi. I've recently joined and have noticed I have put the wrong phone number down (just 1 digit) but can find how to amend it.
