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Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
Hello,I have the same issue, 2 accounts with one email.Can you please contact me so that I can gove you all the details?Many thanks!Phil
I’m trying to set up my virgin media account and I’m not receiving the verification email to activate and log in. My email is correct and i’ve tried multiple times to resend it and gotten nothing.
- I have an old account which was deactivated and set up a new one a few weeks ago but the app is still connected to the old one as they have the same email how do I change this over so can see the new accounts details how do I change this over ????
Hello, I am having the same problem. I closed my old account on the 26th of January and and set up a new account on the 27th of January. I got my system up running and it is all working, but when I sign in VM App, TV Go etc. It is connecting to the o...
Hi,I am having exactly the same problem as above. I recently moved house where my old account was deactivated and I was given a new account. This is all under the same email address, but I can no longer log onto VM connect as it says my account is in...
I am now experiencing this problem, I am unable to access my emails via my iPhone I receive the message do I want to download appsuite but as I have had my emails hacked I am unwilling to chance doing this. I can access my emails via my iPad & MacBoo...
I recently renewed my package through cancellations and my app is only showing that i have o2 the other 3 tabs broadband, tv and phone are simply showing add. These were all enabled before and i still have all these services, any idea what could be...
Hi,I've been trying to register for My Virgin Media having just became a new customer everytime I try to log in it says my email hasn’t been verified I have on multiple days pressed the button for another verification email to be sent but I've not ha...
I'm trying to register an account, but I get the message:Oops, we've ran into a problem. Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)I've tried again, refreshed browser cache, deleted cookies, and tried mul...
Where can I find on line details of my current contract terms and conditions including prices
