Recent DiscussionsCan't register Virgin Media account When trying to register for My Virgin Media, I cannot get past the create a password stage. I get the error "Sorry, there was a problem registering that password. Please choose a different one." I h...How do I change my second email address for verification purposes? I have no email access across all devices. The VM verification address is now out of date and I wish to change it to another address but am unable to find the method of doing this on my VM. Any ideas...Virgin account disconnected after moving home Hi, I’ve had an issue that I can see is well documented on this forum. I’ve recently moved home and now when logging into the myvirginmedia app it says the account is disconnected. I’ve had no help...Why can't I change a simple password to access my virginmedia account Why is so complicated to just change a password for a virginmedia email account that is now no longer recognising the password? Primary account is an old ntlworld email address that hasn't been used...I need to re-set password on secondary email I need to re-set the password on my secondary VM email account. I can't log in with it ... because I have forgotten it. the VM site tries to force me to login using the email that is used to access...verification email not received Hi, I've been trying to register for My Virgin Media having just became a new customer everytime I try to log in it says my email hasn’t been verified I have on multiple days pressed the button fo...Plastic covering blown away in recent storm Login issues, try this: I have been having difficulties logging onto my account, however I have found a solution. Enter your username as normal, and click on 'sign in', when you get the error message just keep refreshing ...Price increase on new contract So I signed up as a new customer in January on what I thought was a fixed price for 12 months. However, I am now told I am getting an ‘annual’ increase. The accompanying blurb states: If you ...Signed up with wrong email address Hello, I have made a similar mistake as others and missed two numbers out of my email address and so won't receive the confirmation email for the broadband package I have just purchased. Please cou...Solved
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