Community FAQ
My Virgin Media App
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Old account email

Needed to close account after bereavement and moving house. Can't log in using new account number as it has old email address. Plus new account seems to have previous name on it instead of my actual name. Need to access account to find out why I have...

Wrong account number

My account will not allow me to log in to my account, it keeps reverting to a previous account.I have only been trying to get Virgin installed for a year each time there has been an issue. Any suggestions how I can update the old account number?

Set Up Media Account

Hi I can not set up my media account, the verification email sometimes comes through then says it has expire. Tried to call to sort but nothing gets sorted. As a new customer I am feeling very frustrated with Virgin at this present moment.Any help wo...

Can’t verify my email

when I first registered I got email would when click on it it would just be a blank web page and wouldn’t let me do anything not I am trying again I am unable to receive verification emails so I am stuck because can’t log in because account needs ver...

You tube not working

Has anyone got trouble trying to access you tube on the apps section I just keep getting a buffering circle . all other apps working fine 

password not accepted

Hi ive tried dozens of password  settings  to register my account  just keep  getting  password  not accepted going round in circles with  help options beginning to get very  frustrating now please help!!!  

jonnyp1 by • Joining in
  • 428 Views
  • 1 replies
  • 0 kudos
Top