I've been trying to pay my bill online but it won't let me scroll down to press the button to confirm that I have confirmed the payment in my banking app. It's been like this for months now and I end up needing to call up to complete the payment. Can...
Hi, I’ve got a new virgin contract and channel package. It appears to have Netflix added as part of the package. I have been paying about £10.99 a month from my account to pay for Netflix. Can I now cancel this sub if I’m getting it automatically thr...
Hi Please pm me as I need to extend my cancellation date Thanks
Hi, I require a VAT receipt for my account each month.could somebody arrange this please? thanks.
Hi,We are still on a TiVo box (Mixit) with Broadband 125 and landline. All I want to do is look at what TV and broadband packages are available. For example, is there a better box/router? You'd think this would be straightforward!It is not.VM offer a...
I no longer need VAT receipts but I cannot see how to stop them.
Email address has changed and I cant get into my online account to cancel my service. Please send me my final bill in post.
Hi I need to extend my virgin media cancellation date as my new provider date has been delayed Please reach out..I don't want a new contract just extend the end date
I have recently been sent my first Virgin Media bill after joining as a new customer in June.My installation was delayed by 6 full days due to a local cabinet issue, which according to Ofcom means £5.25 compensation. My service was then installed on ...
Hi, I’ve made an order for wifi to be installed on Friday the 19th. I’ve not had an order confirmation, I can see that my order has been accepted but no account has been created either. I only got an email about pre contract documents. No payment has...
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