I spent over 3 hours chatting to two different virgin media staff members via WhatsApp this afternoon as my contract for tv, broadband and landline is coming to an end and I was trying to lock in a new deal. Having finally agreed on a monthly price f...
Hi,I have recently joined virgin media as a new customer, And after an error in delivery I am struggling to get any resolution or even updated feedback from anybody I contact. Was hoping if any help could be provided here before I cancel my contract ...
I already have broadband and in contract. If I was to add TV do I enter in to a whole new contract for all the services?
Did the 18 month Discount dance a few days ago. Got a reduction. In the meantime, I had a 360 delivery due yesterday. Waited in all day. No show.Phoned up and was told it had been cancelled because I had a new contract! No one bothered to inform me t...
My Contract came to an end in July, So I had a look and everything seemed more expensive if I renewed, I spoke to someone on the phone and as he couldn't get me anything cheaper, I decided to cancel and go with Sky instead, He then put me through to ...
hi thereafter a failed home move in June, virgin moved my broadband back to my 'old' address before it was disconnected and I've now left virgin.I've since recieved a cheque in the post, it doesn't say what the cheque is for. it's my name and new add...
I just purchased virgin media and received a contract without account no and area number hence I cant set up an online account. Please help.
HiAfter a couple of recent increases in price and another just about to come as my discount ends it looks like my only option to keep prices as they are is to leave VM.Why you offer contracts to new customers at nearly have the price of offers to cur...
When sorting my broadband i set up with the wrong email. When going to log onto my account I now have no access to my account number because i have not got my welcome email. So locked out of my account. Pls help
I am always very aware of prices going up at the end of contracts so I added a calendar entry to phone Virgin. I received a new package which I was OK to proceed with and I received the contract on email. This was on the 16th July.I contacted VM on t...
