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Forum Posts

so disappointed with moving cancellation

Im so disappointed with the service to try and cancel my VM package.  I was told by my landlord that the property I rent was going up for sale on 29th July and it has been sold and I need to be out by 30th September.  I took the VM package again in F...

angie72 by Tuning in
  • 435 Views
  • 2 replies
  • 0 kudos

Paramount plus

I've read all the previous posts from last year about Paramount Plus being included in Virgin subscriptions that include Sky Cinema , which we have, but still can't find it without paying a subscription of about £6.99 a month after a  short free tria...

ScenicPaul by On our wavelength
  • 4413 Views
  • 5 replies
  • 0 kudos

Complaints

I today spent 2 hours on chat asking for my legal right to cancel my renewal within 14 day cooling off period. I was told I could not go back to my old contract and I either took the new contract or they cancelled completely. i asked to be put throug...

Why is Customer Service So Bad When Renewing

NTL World founded in 1992 and I joined in 1995 so I’ve been with them for 29 years apart from one when I joined Sky.After 28 years you’d think there would be some respect for the amount of money I have spent with NTL World, now Virginmedia, but that ...

Stanl by Dialled in
  • 2018 Views
  • 19 replies
  • 1 kudos

Credit default

Dear All,I hope this message finds you well. I have been trying for more than a year to explain that you incorrectly put a credit default while I have made my payment on time. Your created an error on my balance while I left my flat at that moment an...

ya_2 by Joining in
  • 527 Views
  • 4 replies
  • 0 kudos

Free Netflix Standard

I have free Netflix Standard on my new contract for the first time, but have not received an email with instructions on how to activate it. If I try via the app, it says it will charge me £10.99!

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