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Resolved! Virgin have changed my Contract

Back in February 2023 I was given an 18-month contract for M125 internet, Mixit TV and landline which I don't have any more. Back in May I suddenly had all these extra channels and thought it was because of the King's Coronation. As time went on I re...

Jayleen by Dialled in
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Resolved! Missing £50 Referral Reward

I neither my referrer have not received our £50 referral rewards after 3 months of service.Refer a friend is a Virgin scam.I tried logging into Aklamio after being told to do so by a Vigin media call handle and there is no rewards for me or my referr...

Reward

Hello,There should be a reward board.I had Virgin Media installed on June-2023 with a reward recommendation from my brother.Guess what. Nil Reward.Aklamio are as useless as a Chocolate Teapot.Does Virgin ever honour a Reward.

Resolved! Can't reset Memorable Word

I'm trying to call but it says that I need my memorable word. I don't recall setting one, so I've looked under Account Settings online and there's no option to either see or change it (there is no Telephone Security Details section). Curiously, my ac...

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Removing netflix fee from account

Hi please can someone help me?!  My package now includes Netflix (I cancelled my separate subscription). On using Netflix on Sunday last a message appeared that I couldn't read, even with glasses. I obviously pressed the wrong button and I now have a...

Andarney by Joining in
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  • 1 replies
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Contract length Reset after Moving

My original contract with virgin media dated from October 2022, 18 months long was in place when in December 2023 I moved to a new address. In the new address as Virgin media was available I’ve completed the moving home in my account. I was not made ...

ggoyos by Joining in
  • 120 Views
  • 1 replies
  • 0 kudos