ebilling
Can someone please help me set up ebilling as I cannot do it from my account setting?
Can someone please help me set up ebilling as I cannot do it from my account setting?
My M125 broadband contract is up at the end of September & was going from £29 to £44.I called them, and after going through the automated stuff, the phone was answered in 1 ring.Long story short, he instantly offered me the same deal for £19 and he d...
Set up my virgin account with wrong email
Could anybody give me the area ref for TQ9? need to register . thank you.
I am really needing some help.Got a call from Virgin yesterday, saying TNT had been removed and it was now an add-on. Normally I question this kind of thing but I thought perhaps I’d missed an email or something…still thought it was odd that a contra...
My existing 18-month M250 Broadband & Landline contract expires on 29 September 2024, at which point my monthly cost was due to rise from £26.05 to £59.10.I was attracted back to Virgin Media by a newbie offer in March 2023. VM offered 250 Mbps for £...
My mum has an account with you. She has Alzheimer's disease and does not use the internet not watch the TV channels she pays for, only wants the landline. I've a complaint case ongoing but but you keep phoning her and she doesn't remember so is sayin...
Renewed my contract Wednesday 31-07-24 for £79-35 plus Broadband upgrade for £3, £82-35 a month in total, some how price showed at £70-00, i just thought it must be some sort of adjustment, 6 days later i phoned Virgin to ask about 360 box, that nigh...
Hello,I called Virgin Media today but I found the telephone instructions on what needs to be done very unclear. If anyone can help me here that would be much appreciated.I am on an 18 month contract-with 9 months left. I am moving on August 23rd to a...
Hi,I need the order reference number (starting with WS or CH) for top cashback uk. I can't find this on any email, email attachment, letter, or in the app. The only advice I've seen is to make a call, but honestly I don't want to sit in a queue for o...