Managing Your Account - Cable - Page 74

Remove TNT Sports

Could someone make it clear how on earth you request TNT sports to be removed from your package please? I signed up a couple of months ago through the box, and how cannot find the slightest hint at how to remove it.

Move external broadband cable and box

Hi guys,I am having building work done on the front of my house and the builders will be knocking down the wall where my broadband box is currently located.How do I arrange for someone to come out and move the cable/box to another location?

Section 21 Eviction Notice - Early Termination

Hi there!I am writing to request your assistance regarding the cancellation of our broadband plan under unforeseen circumstances.Our household has been with Virgin Broadband for a considerable time. Although the account ownership has changed over the...

Problems with contract

Hi all, if you can remember Max Bygraves, I'm sure it was him, " Let me tell you a story".I renewed my contract in November last year, I even have an email dated 11-11-2023 14:08 telling me it is all sorted! Minimum contract length 18 months!I'm a bi...

Charged for ppv 18 channel with no warning

Hi, As embarrassing as it is I was browsing through ppv adult channels and as you know for over 18 content you have to add you pin, even for the freeview items. So as I entered in for what I believed was a free channel, without any warning I was told...

Re: Phone number to contact collection department

NEED payments collections team asEVERY [REMOVED] NUMBER GOES TO A BOT WHICH CANNOT HELP YOU [MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

Disconnection day - what happens?

Today is my disconnection day I no they can't give a time when everything will go of but my landline has been disconnected but the TV and broadband are still working I assumed everything would just go of at the same time? [MOD EDIT: Subject title...

Moved Home and now being harassed!

Hi, Can someone from VM please help?I moved home in April and unfortunately VM didn't cover my new area so had to cancel my package.They said they would waiver the early disconnection fee due to them not covering the area as long as I sent proof of n...

Broadband only

I currently have a package of broadband speed 250 phone line not used since Sept 2023 and miixit tv. Contract due to end at end of year. Rang on 2 separate occasions for broadband only. Told me around 50 quid. Second time didn't listen to what my req...

charged £155 for kit i have returned

I recently left virgin media and returned my kit, i sent it back on 03/09 via Yodel in the prepaid packing that was sent to me a few weeks ago.Today, 16/09, i got a text telling me i have been charged £155 because i did not return it/it hasn't been...

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