Managing Your Account - Cable
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Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 20 replies
  • 7 kudos

Very Disappointed with Virgin Media

I have been a loyal customer for over 15 years.  Unfortunately, I had to cancel my account which will be ending in early November. I was told that £36 was the best she could offer when i was paying £34 before. I know many people paying under £25 and ...

Resolved! Change deal before connection

I am due to be connected 29th Oct. There is a better Virgin media deal on offer now  Does anyone know if I could change the deal before connection, ie before 14 day cool off even starts, or would I have to cancel and take out the new deal?

Re: 'Full House TV' versus Maxit TV

That is interesting, I just renewed my contract and I see I have Maxit TV and "Kids Pick" on the new contract, but I don't need the Kids Pick as I never watch any of the channels, I think I only have it because it got bundled for free due to me previ...

Tavis75 by Knows their stuff
  • 1 replies
  • 0 kudos


TV hub arrived, I activated the TV services a couple of days ago by phone. Just had an email saying we see you haven’t activated your services. You need to send the equipment back. Seriously? I can’t log into my account as virgin are incapable of all...

Virgin Media not cancelling

Hi guysBeen trying to cancel my Virgin Media Broadband for 2 months now with no luck..Rang first on the 8th of September and the agent did not process it which I found out on the 10th October.Now apparently the 30 days notice starts again from the 10...

fazgti by Joining in
  • 1 replies
  • 0 kudos

Unable to create a virgin media account

I'm unable to create an account on matter what form of password I try, (varying lengths, alphanumeric, camel case, lower case, and upper case, or any combination of the aforementi...