I understand that we’ll all soon receive letters/emails to confirm price increases. Is it the case that if we’re not happy with the increase we can end our contract with no penalty? (Keen to move back to Talk Talk at the earliest opportunity for bet...
Hello,I manage my father's Virgin Media account on his behalf (I have power of attorney registered with Virgin Media).He has accessibility needs and we need to book in a technician's visit to:1. Run cabling from the hub (located upstairs) to the main...
I’m thinking of going for the volt package but unfortunately I can’t speak to anyone that understands me.my questions are that I already have Netflix so will I have to cancel my current Netflix so that I can Netflix for free with volt.also we already...
sooooo where do i start retension level 2 redone my account at the end of march..... took the lady 50 minutes of which i was kept on hold for 48 minutes of this while she entered the new deal on the system..(new deal same deal as before at new price...
I'm trying to cancel my contract but I can't even get in touch with anyone. I've been on the phone this morning for ages waiting. I tried the online chat box. Now I've been waiting on whatsapp for 2 hours. Is there a better way to do this?
I would like to speak with a VM admin about my recent bill. I have been charged £10 for a single evening telephone call. This seems a lot. I need to know if it is cheaper or even free at weekends, perhaps.
Having installed Virgin 1GB broadband after being told that I could have TV360 and multiroom in the near future which now seems not to be the case, I have just been informed by virgin that the wi fi pods are not compatible with the hub 5x.Is it no su...
I hope someone on here can help, I moved house on the 14/7/23, I had an engineer appointment to set up the router and it seems to be working, but later that day I noticed one of the rooms had no signal, so i tried to use the vm connect app and got...
Good morning.On Friday I signed up for a new account to provide M256 broadband (self install) for my daughter's new student let in Cardiff.As we live some distance away (Essex), I specifically asked for the self install package to be delivered to a d...
Trying to change password shows following error: “You can't use that password. Please choose another”:FYI have tried different browsers and operating systems but all produce the same error.
