My husband is the VM account holder for the house. I have a ntlworld.com email address. I have recently purchased a Galaxy tab s7 tablet, which I attempted to access my emails through the “outlook” app, I found the instructions to access through a 3r...
I’ve changed my broadband, tv and landline package to a cheaper offered deal. Got an email with the pre contract info confirming the change to the lower monthly price. Next day I get another email with the contract summary where I’m back to my origi...
So I have just noticed that I have something called Kids Picks appearing on my bill at a cost of £5. Since I have no kids, it seems unlikely I want this, or would have selected it.Looking back through previous bills, I can see it was listing in the U...
Have recently taken out new package with VM , Netflix comes free but I can,t sign in . VM supposed to be emailing me a link but nothing as yet , can anyone help
Hi,I currently receive paper VAT invoices from Virgin Media on a monthly basis, but I would like to ask to update the address shown on the invoices. Would it be possible?Thanks
Hi,Can you help, we need vat receipts for our Virgin media account since November 2022Andrew
For my TV channels I basically need- Cinema- Sky Sports (+ TNT)My bill shows- Sky Sports HD Pack- Sky Sports and Cinema Collection- Sky Entertainment & Cinema Ultra HD- Maxit TvAm I using (and paying for) more than I need?Thanks
I received two contract renewal letters on the same day - one for £58 and the other for 72.50 . The £58 one was in response to me accepting an on line renewal email. I have written 3 letters to Virgin Media complaints as the situation is most confusi...
I'm unable to create an account to access my Data Subject Access Request on Kiteworks. I've tried to access it on 3 different devices, cleared the cache and also attempted it in incognito mode but I still get the same error message.
package deal price £37/month Vs direct debit £46/month, WHY? shouldnt my direct debit match my package price?
