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Forum Posts

Cancelling appointment

I have a technician visit booked for tomorrow Mon 6th may, which can now be cancelled as the fault has been rectified.  I can see the appointment in the "My Virgin Media" app and by text, but it won’t give me option to cancel the appointment.  I trie...

sb961 by Joining in
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  • 0 replies
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Re: What channels are on Mega TV

Following on from what Oscar1820 has said, I have authorisation to renew my Dad’s package as he doesn’t get a lot of the jargon. I phoned Virgin after they’d botched several attempts at contacting him and renewing (they’d said they’d renewed his cont...

ellnic60 by Joining in
  • 316 Views
  • 2 replies
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Additional feature (18)

According to my bill I've spent £6.99 on said service on 24/04/2024 which I know is impossible as I was aboard on holiday at the time.Live chat are about as much use as a wet sponge and tell me I am liable for the charge when I don't understand how I...

khile by On our wavelength
  • 130 Views
  • 1 replies
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Hard search

Dear TeamI applied for a broadband in April and I have noticed today on my credit report that Virgin Media did a hard check twice in April. I would like the hard search to be removed from my credit file as I never made credit applications with Virgin...

Should I cancel?

Hi guys, been with VM for 18 months, have Gigabit internet, TV in 2 rooms with Sky Sports, TNT and Sky Movies and an o2 Sim. My original price was £60 VM, £30 O2. When my contract ran out my price just for VM was going to go up to £170, after speakin...

aayenge2 by Just joined
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  • 3 replies
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Resolved! Contract renewal

My current contract for broadband \tv\landline is due to expire this month.  0n April 24th I chose a new package and received an email confirming the order and another with pre-contract documents. Since then I have received nothing further and there ...