Recent DiscussionsThe only progress... As per many people on this forum and, dare I say, elsewhere, I've rapidly come to the conclusion that vis-a-vis customer service VM doesn't give a damn. The solution? I alone cannot change, nevermin...Being charged for Netflix?! Hi, I've been charged for Netflix even though it's included with my package. Anyone else having this issue? It's been fine until this month! Upgrading to 360? New contract? Hi does Upgrading to 360 from a V6 box put you on a new contract that is more expensive than my current one that ends in 2025 ? Need IPV4 Mode Enabled Hello, My daughter's work requires that she use IPV4 to connect, according to them we need to ask Virgin to enable this for our new connection. Can this be done here or do we need to call? Thanks, ...Account Management Request Hi Forum Team Can a colleague or representative please contact me via direct messaging on here to discuss my Virgin Media account? I need to talk to a real human being. Dialling 150 from my home ph...I Sent Back My Hub3.. and a suggestion Hi I sent back my (used) Hub last thursday (1 week ago today) and just got an email saying I would be charged if I don't return it. I also saw others saying they got the email threatening being c...Netflix After updating our deal, Netflix now says add a payment method as virgin has been removed. Our new deal still includes Netflix but now with ads (not mentioned at the time!) 2 weeks have passed, sever...Credit not showing on account Despite my best efforts of contacting Virgin media numerous times via web chat and finally on the phone I was assured each time that my credit would be applied for 2 no shows visits that were cancel...Technician survey Just joined again after moving. Technician was Peter 67234 was fantastic. No mess no fuss & really polite. Done a great job. Unable to leave ratings on site for some reason. Very satisfied with the s...5 days to activate upgrade from when? I've got a package upgrade. The box has a sticker that says activate in 5 days. When does the t days begin? Thanks
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