HiI have been unable to log into my account for 4 days now. All I want to do is switch games protection/access off so my son can game for a few hours. He has been climbing up walls all weekend. Anyone help? VM tell me all is fully working.
My missing payment still not sorted sent in all evidence now going to cut me off tomorrow, shocking
Dear sir,I have started a broadband contract here from September. I haven't received any email from Virgin Media and unfortunately I don't know the account detail. I think I failed to send the exact details such as email address when I first called w...
After being a customer for over 16 years I am almost at the end of my patients.my contract ended on the 15 th of August, was offered via email a promotional offer to renew my contract same deal, less cost. I have tried calling, speaking to several CS...
Does anyone think that Virgin will be able to negotiate to having TNT Sports as part of the Mega TV package like they did with the Maxit TV package when it was BT Sport?
Hope someone can help. Rang up to get a new contract which was basically the same apart from being offered a hew hub and going up to 1gig (hub coming in 2days)get off the phone to find I am unsubscribed to all channels across the three boxes but than...
we moved house in may. I called Virgin to help move the connection to new place. The person on the phone signed me up to a new tariff for the bundle I had. In the process a new account was created for me. My virgin media app is accessed through my pe...
I have had a similar experience. I was offered a new contract at the end of my current deal which was acceptable to me. I received pre contract documents from VM, then nothing more until an automated billing email with no mention of the new contract ...
Accepted an upgrade offer which stated no one off cost or one off payment. Bill arrived been charged £35 activation cost. Not happy about this. Any help please as been on hold to speak to someone for 25 mins now.
An activation fee has been added to my upgrade and cannot speak to anyone regarding this. Any help be appreciated. Thank you.
