So my usual bill is £27 per month. Back in August I recieved a credit to my account of almost £200. My next bill showed this and no direct debit payment was taken on 1st September 2023. My next bill also showed the credit balance minus the £27 from t...
I have been paying for Nextflix for a few months on my virgin bill, I used to use my daughters account but since the change in Netflix I thought I was on my account. Now I can’t get Netflix and when I try to login it asks for payment adding cards de...
Hey everyone,I hope you're all doing well. I wanted to share a frustrating experience I've been having with sales team, and I'm curious if anyone else has faced a similar issue.A while back, sales team agreed to a price of £26 for broadband . Howeve...
I don’t know where to start , I’m stressed out to the max. Last month when we got our bill our credit we agreed we would get each month wasn’t applied. I phoned up , got thru to the Indian call centre, after being on hold for over 1 hr , to be told...
Hi,I am a new customer. I tried to register to access my Virgin Media account and I wrote the email wrong by missing the letter (L) in gmail (***********@gmai.com) so I didn't get any verification e-mail and I could not change the email linked to my ...
Hi,I have received a letter from Virgin media about my contract expiring this month, although my online account says that my contract is up to 5th April 2024 (that's when my price changes!) I would like somebody to contact me to clarify my contract ...
Hi, there is a hard search on my credit account conducted by Virgin Media (it states that I have made a credit application with Virgin Media). I have never applied for credit with Virgin Media. I only use internet service with Virgin Media for which ...
I cant find telephone security details on my app. I cant remember my memorable word
HiI have a fixed bill at £109.75 until November this year.Quite recently I added Sky Sports HD for US Open Tennis. This should now be cancelled. The cost was an additional £7.00 taking my total bill to £116.75. I have now received a bill for £125+. T...
My Brown junction box cover has gone missing, any advice on obtaining a replacement? thanks to anyone that can help
| Member | Kudos |
|---|---|
| 2 | |
| 2 | |
| 2 | |
| 1 | |
| 1 |
