On 21st November I got an email from Virgin Media reminding me what my current package is and what I am paying, and also saying that I "could call us for a chat about our great packages, like the ones below", where the one shown below was an 18 month...
Hi,I ordered 1x wifi pod at the end of October which arrived start of November. Since then I've had my November bill issued and it seems as though I have been charged for this wifi pod, even though I am a Volt customer. I received an email after I co...
This is a message to Rachel BarrassToday received a letter for notice of default.I have been trying to sort this matter out with you and talked to Alex Power and emailed him ( also followed up on 20th Nov, 6th Dec and 11th Dec) and 2 other representa...
Hi team,Please send VAT invoices for my account for the last 2 months and then moving onwards.
Apologies if this is in the wrong part of the forum.I have received an email with an offer to upgrade my broadband speed for a small fee each month. My current package has TNT Sports included for free. My question is that should I take the broadband ...
My VM contract doesn't expire until May 2024 but a discount is about to come off which will make my monthly payments leap from £59pm to £84pm. I have tried and tried via calls/chats to get a better deal but without success. The web chat people just d...
I need help with my account I think it has been deactivated. I would prefer to talk in private message.
Existing Customer for the past 3.5 years (M250 £20 per month)On 27/11/23, I took up a Black Friday deal to upgrade my speed and sign up to an O2 sim.Package details as follows:M500 (Volt Gig1) - £25.48 per month50GB (Volt 100GB) O2 Sim - £15 per mont...
I've seen a number of posts here asking for VAT invoices. It seems to be possible via a private message.I also need VAT invoices back to November 2022 and from now on. Is there anyone that can help me please?
External brown cover has fallen off and requires replacement. Can you please help.
