Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsTerriBOT has killed all the humans.... Going through the monthly rigmarole of having the service restricted, finding out the random figure for the bill, paying it and finding a new random figure is created. Have £20 essentials tariff. Vi...Activation for Netflix Hi, We have mega volt internet and tv package including netflix. Joined on 11th can not see the banner on virgin media. nor had activation link email. Currently subscribe to Netflix anyway but woul...Virginmedia/O2 Sign in issues Sign in issues Hi, I seem to having the same issues as many. Trying to log into my Virginmedia/O2 account and its saying my account is not recognised even though my details are correct. Help required Janet ...Total Loss of Service, Warning to New Customers Just felt the need to share my experience thus far with Virgin Media after being left without internet and tv through no fault of our own. Hopefully this gives new potential customers an idea of what...Contract renewal Can I ask why I cannot access my renewal offers within my app or account even though you are telling me my contract is ending soon and it’s time to renew?? I could access them a few weeks ago but sin...New Contract I am having a nightmare dealing with Virgin Media, staff don’t ring back and asking to speak ta a manager is beyond belief. After at least 8 attempts in asking one finally rang me back late one even...Monthly bill not taken from my bank account. My VM account for broadband and home phone is normally taken on the 19th of every month by direct debit. It is now 5 days since that date and still no payment has been taken from my bank account but...I used the wrong email on my virgin contract I can't do anything about it since the details are on the incorrect email which isn't mine so I can't access it. Virginmedia/O2 Account Link Issue Hi, I'm having the same issue as a number of others when trying to link my Virgin account on the new Virginmedia/O2 site. When I try to link my account it says that it doesn't exist, I'm using the...Netflix activation Hi i I have just renewed my contract and was supposed to get an email to activate Netflix not received it. I see from other posts comments about going to MyVergin media and clicking on a banner but...
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