Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsChanging account email address when you can no longer access it The email address used to access my account is now defunct and can't be reinstated. To change the account email address the VM system requires... access to the old email inbox. The only email change ...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Returning Equipments I left virginmedia, and I returned the hub and the tv box with the package that virgin media sent. I have confirmation from Yodel that the package has been returned to Virgin Media on 07/10/2025 but ...IDF-12B Issue. Hi ive been locked out of everything, my VM, TV apps. And just get this error. I've tried everything suggested, even another device, even though I'm on the device I always use. I have no VPN. Can y...Are there any humans that work for VM I need to complain about my bill, but I can't speak to anyone. Does anyone know what number I can call? I've tried 150 but that doesn't let me get anywhere. Aklamio will someone please help me before I combust. I am trying to set up an Aklamio account to receive my £50 from a referral - the other half has received his no problem, but every time I click on the li...Reminder Letters for Returned Equipment i’ve returned my equipment and have a receipt from the Yodel drop shop, but i get reminders from Virgin please acknowledge Accepted renewal offer online 2 weeks ago, no sign of it in account & no contract received. Hi, I accepted an online offer on the 29/09/25. I received 2 emails, one with an order reference number, and another with two pre contract documents. There's been nothing since. I checked the accou...App sign in I can no longer sign in to the App nor on the VM Web.. I have tried all the basic options to fix & also followed the all advanced options offered but still the following problems. Enter Email Addr...Cant login on my VM so I use my @ntlworld.com login expecting to see the new single sign on and i get this message and, what been so annoying, when you click on contact us it sends you on a repeat loop of diagnosis and ...
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