Need to change my account contact telephone number as the number is becoming redundant, but like a lot of folk - it will not save the change.Want to change it to my mobile - how can this be done?Thanks RW
Hi,just received an email stating I am now out of contract, which is really confusing as we are expecting another 6-months of our 18-month contract to go. In addition, there is no mention of our monthly payments going up from £29 to £50 as we underst...
Hi I get Netflix via virgin today I was hacked and my email and password was changed I've recovered it now but when I go on to Netflix it's asking for payment details but I don't pay directly to them it's via virgin, I've logged on to my virgin media...
My package has been updated and i now have TV: Mixit TV - TNT Sports - Entertainment Picks (x4)what does this entertainment picks (x4) mean? what do I need to do - my Virgin media page has not been updated with the new package yet so cant see anythin...
So i appear to have a similar issue to many others. I recently renewed my bundle and netflix is part of the new bundle. Excellent timing as my parents and I were sharing their netflix (sky) account, and netflix are cracking down on account sharing ...
Hi, I'm a new Virgin customer. I just called Customer Care to ask for a mini box to be installed in a bedroom. I currently pay £65 a month and was expecting to be told the cost would go up to £75, as Virgin state one mini-box is an extra £10 and a ...
I am also having this problem. When trying to change my number from an old unused number i get the error "Sorry the changes you made were not saved, please try again". Tried many times but always the same message
Is it possible to contact Virgin Media? My bill has jumped £7.00 to £40; yet my contract says £33 until March 2024.I would like to understand where the hike came from. Nothing on current bill to indicate what is causing the difference.Can anyone po...
I've tried resetting my password as I can't remember it, but after many attempts I've still not been able to change it. I've tried on different browsers, on different devices, having cleared my cache and cookies, and yet every time, no matter what I ...
