Hi,I logged in my account online and have been around and a round every branch I can find but still can't anywhere to change my contact phone number!!!I know Virgin must have one on file because they have sent service fault SMS messages from 'VirginM...
I cancelled my broadband contract and my final bill includes a £7.50 late payment fee stating the previous month's direct debit wasn't paid in full. The direct debit came out the same as every other month and was paid in full as per usual. Why do I ...
Hi, I closed my virgin media account a few years ago. I have recently found a cheque issued by virgin media, expired. How do I get another cheque reissued? thanks
My original contract was supposed to end in Nov-23, however since i moved houses they extended my contract to Aug-24 without keeping the same price. Since Nov, I am paying 114% more than what i should have. I have been on calls for over 2 hours with ...
Hi, what do mean about staying on a 30 day rolling contract? I'm on a great deal at the moment with loads of promos and discounts and it's due to end shortly. Have you been able to keep your promos at the end of the contracted period without signing ...
I recently took out a new package and was told netflix was part of my bundle. When my new bundle started i didnt receive any information on how to activate it. I contacted Virgin via whatsapp and was told it was not added, but has now been added to m...
In keeping with most other people, I too am having trouble with cancelling with Virgin Media. I wanted to cancel my contract with them by the end of the contract date.However, not wanting to pay the early exit fee, I wanted to end my contract in Nove...
I received an email invite to renew my contract which i signed up for on 30th Nov. I received an order summary with an order number giving an estimated activation date of 3rd Dec.This came and went and each time I contacted live chat, they said wait ...
HiHaving same difficulty as a few in this community. Agreed a package, reluctantly, and got confirmation email that package set at £103 per month only to get email afterwards saying my package is now £148 per month. Looking into legalities of this. ...
Hi i have just been looking to add the 360 tv but the slef install video u show on the page i have screen shoted does not workWhere is the video why do u not know it does not work not good sell side if the sites not regual checked for issuesSelf inst...
