Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...
Hi I need desperate help, I am a LG employee and went from a mixit deal to my rates back in September. However it just turns out no work order was submitted even though I have received the hub and having all the maxit channels. I have called customer...
I moved house one year ago. Now I’m struggling to make ends meet and thought I’d come out of virgin as they cannot assist me with reducing my and I thought I’ll go elsewhere.now I have realised that I’m tied in to a contract that was started when I ...
Hello all, I have had 1GB virgin for approximately 10 days, It has been down for 7 days..I keep seeing the message "Broadband There's a broadband issue in ------------Thanks for your patience while we work to fix things as quick as we can.You've regi...
Hi what’s the area code for Bs22 thanks
Hi, me and my partner havnt received our welcome pack yet and need an area ref code to create an account but because we don't have our welcome pack I don't know what the area code is? Can anyone help? The postcode is TA8 2TSThanks
My package comes up for renewal in April do I have to wait while April to sort out or would it benefit me to sort out now
If I were to change my bundle today, would it still be subject to the April price increase this year?
I have active Virgin Media [MOD EDIT: Personal info] on which I was using broadband and O2 services in UK which is 18 months contract and still 16 months left. But due to medical situation of my father I moved back to India. Now new tenant is coming ...
I had a nasty surprise 2 weeks ago when I checked my credit score to see it had been hugely impacted by a default that Virgin have placed on my credit file, which is now impacting my remortgage! For context I have had nothing but issues since joining...
Why can I not get this offer for me? It links to a page which makes me go to chat who then cannot get me this deal????I just have BB at the moment.
