After 11 years with VM, never missing a payment, I moved to BT having given notice over the phone and in a letter to the official address in Sunderland.To this day VM are acting as though I still want their service. Still they refuse to engage with m...
On 14th of December 2022, I informed Virgin Media (VM) that I am moving out of the property living at that time and where the services were provided. We agreed that they will charge me a minimum fee until I am moving into a new property. The fee was ...
I have contacted virgin on several occasions to be lied to consistently and fobbed off with excuses and continue not to fix the issue. You are illegally linking me to a address i have never lived ever. I have conversation proof that this has and woul...
HiMy contract is ending very soon, either I need to cancel or re-negotiate a new deal, I'm not prepared to pay the renewal figure of £68 but would be happy to continue with the package we're on at the current price of £26.45 per month, if not I will ...
Moved across the country in January '23, including moving my VM internet from the old house to the new (which went really well), but despite this, and further engagement through the website chat and phone support teams, paper bills are still being se...
Hello,As per the details on my contract detailed in my account, I will receive an end of contract notification 10 to 40 days before the end of contract date. The end of my contract is approaching and I have not received a letter or an email notificat...
I have notified Virgin that I intend to leave after an increase of over 100% at renewal of my contract. I have been notified that I will be charged £80 and contract will end after 30 days. The payment is due to be paid on 23rd November 2033. Today I ...
So had this working for the last 18 months no problem , renegotiated my contract 2nd Oct and received a email from Netflix stating my subscription was cancelled with virgin media and they charged me £16.99 , spoke to VM and they credited it back to m...
My £3.50 discount has disappeared on this months bill, My bill was £37.50 previously and now appears as £41.00.Remember when we got a credit for staying with them .
