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Forum Posts

Am I being scammed?

Hi,I called Virgin Media today to renew my package for another 18 months of my Ultimate Volt package, now I am having second thoughts?In early August I tried to renew my package through a guy called Pedro, who was really helpful and he told me he cou...

mikesh by On our wavelength
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Contract details

On the 12th of September, I refreshed my contract with Virgin for Broadband. Received the documents in the email mentioning my Monthly payments will be £30. When I log into my Virgin account, it is still displaying my monthly payments as £66. Can som...

Registering an LPA

Hello I am new here and would like some help to register an LPA. I. have seen other posts regarding this, and I understand it can be done by post or using the code provided from gov.uk (which I have). The specific solutions are always sent in PM so I...

Contract Cancellation

Hi all,My contract with virgin media is about to end according to an email I've received and they said I can renew for the same speed at a higher cost (Unacceptable). This happened last year and after trying to cancel they lowered the cost (hooray) b...

Problems signing into Netflix

I have been paying for Nextflix for a few months on my virgin bill, I used to use my daughters account but since the change in Netflix I thought I was on my account.  Now I can’t get Netflix and when I try to login it asks for payment adding cards de...