Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsI only want to keep broadband! Can any body point me in the right direction as the best way to downgrade my contract to broadband only, my contract will be ending on 08/02/2026 so I should be able to leave penalty free shortly. Contract renewal problem Hope a mod or someone who can look into this further can send a reply.... Anyway, My contract was due to to run out in September/Oct so went to online chat to do a new one....got it sorted (or s...Please Respond - Contract Renewal Issue 15days ago I renewed my contract online and I received email with Contract Information and Summary documents attached as well as a second Summary email. To date, this is yet to show on my account. ...Very frustrating Same issue here. Very frustrating. Can make a second email easily enough and have done so, which is also has allowed me to post here. All of that doesnt help because I don't have a mobile phone w...A Decision from the Ombudsman So after months and months from the introduction of the shambolic VM/O2 login which locked me totally out of my account settings for nearly twelve weeks, the Ombudsman has upheld my case, awarding a...Hub 3 Red power light HI, a few days ago my power light turned red, i have done a reset and turned it off for a while and then on again but the light is still red. Please can you assist? Thank you Can’t enter a “valid” email address on sign in When I try to sign in to my Virgin Media account with my email address I get an error message saying, “Please enter a valid email address”. If I use the “Forgot your email address” tool then the ema...SolvedCan not login to my account to change my password I have been trying to change my password on virginmedia.com but to change my password I need to login, if I can't remember my password how can I change it. I am getting very frustrated £40 charge for a router i returned, yet Virgin are saying I haven't It seems many people have been charged too for the same thing?! I returned a router, sadly wasn't given a receipt. However weeks later, I get messages from virgin telling me they are charging me £40 ...Ntlworld email address hacked I have had my old ntlworld email address hacked can someone help me close it down Solved
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