I've been a customer of Virgin for a few years and noticed I was out of contract and paying £62 per month for broadband alone. I went online, saw a deal for £45 per month and signed up using the exact same details as on the account which I already ha...
Tried to play national lottery using my iPad. Message saying not in uk and to contact ISP to correct this. How do I do this?
The cable cover in the STREET not the wall box outside my house, the cable cover in the STREET needs replacing as it is old and damaged with a screw falling out of it. Please can this be replaced.Same as the picture abovethanks
I have tried for the past 30 mins to get through to customer services but only get an automated self service.How do I speak to an actual human?
How do I arrange to get my hub moved to another room
Yesterday, I received a text saying the e-mail address Virgin Media has for me no longer exists, so I needed to log into my account and update it. I did this in the evening and was sent a verification e-mail with a link to confirm it. Unfortunately, ...
Hi I renewed earlier in the month, and after a few phone calls about the offer I got in an email, it was honoured. The lady from UK retentions said my ( next bill ) would be £90 and would be £90 for the next 18 months. Low and behold today they are ...
We moved home on 15th November and prior to that spoke to the home move team to carry our services over. Was told we didn't have to start a new contract and the contract termination date would stay the same. No adjustments to bundle or services. A ...
I recently moved home and transferred my Virgin broadband package to my new address. I have however now been given a new account number and its not linked or accessible under my usual email address. It looks like multiple people have had the same iss...
On calling to cancel because of price rises I was offered a different price to stay with no change of contract.I was on 27 a month was offered 15 for the first month followed by £18 for the 13 months until end of contact. I was billed 15 then the n...
