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Virgin Technician Stole from our house

We joined virgin media in October and would advise anyone ever thinking of joining them to avoid. We had issues with the box that was sent to us (apparently it was new - it wasn’t and contained other previous customers details). A technician was sent...

How to contact Virgin if you are deaf

I need to contact Virgin preferably by chat as I am deaf.  Chat doesn’t seem to be available.  I wanted to renew my co tract which runs out this week but think I will end up cancelling because it is so hard to contact anybody.  I don’t have a Smartph...

MMacca by Joining in
  • 444 Views
  • 1 replies
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Resolved!

Hi ,I nave the exact same problem could someone assist me please.Regards,Robcally

ROBCALLY by On our wavelength
  • 388 Views
  • 1 replies
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Unauthorised use

I think some else is using my broadband what should I do, I have already changed the password etc reset the router . ATM I only have 3 connected but showing 4.

vander18 by On our wavelength
  • 1026 Views
  • 11 replies
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Resolved! Out of contract price negotiations

Contract ended beginning of the month and it’s the usual song and dance trying to negotiate a new price.Price going up from £49.65 to £78+ and of course it will go up again in April.  Three phone calls to three different advisors, and one online chat...

Disconnected email

My email says my user name is disconnected. I've tried to reconnect using my current password and it says unsuccessful user name or password incorrect, I've tried three times but can't connect, what do I do ? It seems virgin always have problems with...

Penny49 by Tuning in
  • 343 Views
  • 3 replies
  • 0 kudos
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