Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsPassword problems I have been trying to get a new password for my Virgin media account and to access my Virgin tv go app, I have called Virgin 3 times with no luck, maybe my lack of understanding the agents, but also ...New Contract Hi. Is there a VM rep that could privat message me please. I am having sleepless nights as need to do a new deal and really worried and would like to discuss in PM please? Thanks. Automatic Compensation not applied Virgin Media took almost 12 months to install my broadband due entirely to their own incompetence, repeated failures, and missed appointments. Daily delay compensation should have been automatic, yet...Bill credit not applied Hi, I recently joined VM, initially as a broadband customer. I then saw about the Stream box and went on chat. I initially balked at the cost but the advisor offered to give me £40 bill credit to ...No refund on 360 box I took out a new contract with Virgin Media in November after leaving sky and wanted a 360 box instead of a streaming box. The local agent who signed me up said it would cost me an extra £49.95 one o...Netflix Activation Hi, I joined virgin at the beginning of December so about 6 weeks ago. My package is M500 Full Fibre Broadband. I contacted virginmedia customer support during my cooling off period to check that ne...Return equipment address Hi Does anyone have the return address for equipment? I’ve sent it off my old router as instructed but need to check it’s been received. My account is in credit and I keep getting emails to remin...Netflix charges Hi ive recently joined Virgin and I have Netflix included in my package. I was a Netflix customer before and successfully activated it through Virgin but have been charged £12.99 for Netflix through ...I need my account number I recently signed up, and received the shipment but do not have a welcome email or anything else to access my account. I signed up at a shopping center location and wasn't given any paperwork or info...Area Code Hi can I get the Area code please for A96h429 ?
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