Recent DiscussionsAccidentally bought an adult channel night ticket Hi! I think I accidentally bought an adult channel night ticket few minutes back. I was browsing channels when I came across an adult channel and it asked me to enter pin. I inserted the pin once thi...SolvedContract Renewal problems I received an email renewal offer that I accepted on line. I then received a pre contract documents the review. However you cannot relay to this email and the chat lines cannot do anything. This has...2 account 2 email issue I signed up to Virgin at my old address but due to leaving the home cancelled before 14 days When we then moved I started a new package with Virgin with a new email, when this package got up and run...NO CONTACT FOR VIRGIN? I'm disgusted at not being able to contact Virgin about my account and contract, I have literally exploded with stress having been taken around and around on the phone via a robot giving me loaded qu...Incorrect bill Hi I started a new contract last september and have emails with the new contract amount, however I have been over charged every month so far. I have tried to contact virgin media. There was no respon...Set up fee I never agreed to Hi there I've contacted Virgin this morning about my first bill that is a lot higher than what I signed up to. I have been told that there is a set up fee of £35 discounted £19.99 that I have to pay...Unable to get through to anyone - this is hell Hi, I am trying to get through to cancellations because I am coming to the end of my contract and I can't for the life of me, get through to anyone! Chat or phone it's impossible. I have been list...Contract Renewal I’ve been looking at options as my contract is due for renewal. Today I received pre-contract documents on email but I haven’t chosen a new deal yet or agreed to a new contract. My current service h...Process of transferring phone lines over for business Hi, Sold the business but kept line active until new provider has setup the broadband and telephone which is complete. My question is how long will porting take from virgin to new business's provide...Unable to get a better deal. any ideas? My contract ends at the end of the month, and I’m currently paying just over £47 for 1Gbps internet. I tried negotiating a better deal via web chat, but they only offered to keep my current rate. I’m...
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